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UK Business Internet Service Provider |
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ADSL / ADSL2+ SDSL Ethernet WiMAX IP Transit Hardware |
We recognise that certain users may
require a guaranteed advanced level of service for business-critical
operations over their Broadband ADSL or SDSL connections. Our Enhanced
Care provides guaranteed fault response and resolution times, assuring
the Broadband connection continues to run smoothly. Enhanced Care is available as an option and offers a 2 hour response time from the initial fault being logged, with a 20 clock hour fix to totally clear the fault. Out of hours engineering visits to site may be used to complete a repair if unrestricted access is available This service level guarantee is backed by BT Wholesale who commits to supply BT Engineers to repair any identified faults at your premises. On our most popular Broadband services, we are able to provide Enhanced Care included with the service, free of charge:
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KEY FEATURES
On-site BT engineer 2 hour response time 20 hour fault fix 24x7 fault logging All prices are ex
VAT |
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